01 Feb 2011,
Agent's application was late and incomplete
I REFER to Mr Yak Kiat Song's letter ('Slow-coach regulator'; Jan 20) about his company's licence application.
The Council for Estate Agencies (CEA) had earlier informed estate agents to submit their licence applications early by Nov 30 last year to avoid any delay in obtaining their licences. Applications received after the deadline may not be registered on time.
The CEA received Mr Yak's estate agent licence application on Dec 3. Moreover, it was incomplete, as he did not include an important document in his application. We promptly informed Mr Yak of this, and he later submitted the required documents to the CEA on Dec 14.
With all documents in place, the CEA has processed his application. We have informed him that his company has been granted a three-year licence.
Yeap Soon Teck
Deputy Director (Licensing)
Council for Estate Agencies
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